£20,000 to £22,000 per annum dependent on experience
Aztec West, Bristol
Ecosurety is a fast growing services business which helps manufacturing and retail companies comply with environmental legislation, reduce their costs through waste and resource management efficiencies, and improve their environmental performance. Our purpose is to help companies improve their environmental impact through resource efficiency.
Our compliance customers are those affected by regulations relating to packaging, electrical equipment and batteries. By joining Ecosurety they transfer their environmental obligations to us. We become responsible for meeting these obligations on their behalf, leaving them to focus on their core business.
Due to continued success in our business, we are seeking an enthusiastic and driven account administrator to join our team.
The purpose of this role
To deliver account management across bronze-level accounts and to support with the administration of key (gold and silver) accounts; to ensure client retention, cross sell new services to existing clients and deliver technical guidance to clients where required.
The account manager serves as the face of the company to a large number of clients. Delivering a positive customer experience, you are responsible for retaining the existing membership base, ensuring regular account contact and development, keeping all records and administration up to date and supporting with the cross sell of new products and services.
Working within the client services team, the job holder will also need to work closely with members of the wider team to maximise sales opportunities and ensure all required reporting is completed to the standard required for member registration.
The account manager will be responsible for ensuring customers receive regular communication and a high standard of service whilst being the first point of contact for all of their requirements. You will also be required to provide technical guidance and respond to members’ incoming enquiries.
The post is based in Bristol, but there will be occasional requirements to attend seminars, exhibitions and client meetings.
How to apply
Ecosurety is an equal opportunities employer and has been awarded gold status for Investors in People.