If there is one thing you can say about our award-winning team, it is that we are passionate.
Find out more here about the people who enable us to achieve a standard of service for our members.
Rod joined the team as chairman in 2016 with a key responsibility to guide and support the ongoing development of the board, ensuring that it flourishes as a high performing, business leading team. With broad experience of starting, growing and supporting businesses, Rod is perfectly qualified to help shape the strategic direction of Ecosurety well into the future.
After studying business at the Bocconi in Milan he then studied at Cranfield School of Management where he is a member of the 50 Entrepreneurs alumni, who give time and input to support post graduate programmes.
When not working you’ll find Rod either in the UK or the South of France skiing, hiking, playing tennis, cycling or messing around with Land Rovers.
Chief executive officer
James Piper is CEO of Ecosurety. As well as providing a consistently high service to our customer base of over 1,000 companies, James is driven to bring about positive change in the compliance market through increased transparency and accountability. Since taking this position in 2016, James has worked to demonstrate that recycling compliance need not be perceived as a tax, but an opportunity for brands to align their producer responsibility obligations with their sustainability agenda.
In this way producers are now demanding more from their compliance spend and James and the Ecosurety team are leading the way through a collaborative approach across areas of education, innovation, collaboration and infrastructure in the UK recycling sector. Heavily involved in strategy, policy and company values, James is also passionate about fairness, equal opportunities and a healthy work-life balance across the business.
He is a regular speaker at industry events, featured in Resource Magazine’s top 100 most influential people in the waste sector and has been recipient of a number of business leader awards.
Steve established Ecosurety in 2003 in response to the lack of flexibility, innovation and customer-focus in the compliance scheme market. He took inspiration from the mobile phone market, which continues to provide a diverse range of pick-and-mix options for the customer, and built the original business on a commitment to provide flexible, friendly and tailored support for all clients.
Ecosurety is now one of the UK's fastest growing sustainable business companies. These days Steve is responsible for implementing new business structures as well as overseeing the acquisition of new business. He is passionate about bringing the latest business concepts from other markets and industries and applying them to the environmental sector for the benefit of clients.
Having studied BSc Environmental Engineering at the University of Cardiff, Steve has always been interested in improvements in environmental efficiency. Previous roles prior to setting up the business included a stint as commercial manager at Wales Environment Trust, and he was also MD for Recycling Market Services and MD for Compliance Wales.
When not working to improve his clients' environmental credentials, Steve enjoys cycling. Last year he cycled over 450 miles from Gloucestershire to Paris to raise money for the Royal British Legion. He also rides tandem bikes with visually impaired adults on weekend cycling trips from Bristol.
Chief financial officer
Having studied Mathematics and Statistics at Bath University a life of numbers in the big smoke beckoned and Lou studied for her Chartered Accountancy at Saffery Champness in the Business Advisory Group as an auditor. After qualifying, a nine month expedition to South America, Japan, Australia and South East Asia followed before Lou returned to the West Country where she had originally grown up.
After a spell at Lloyds banking group she took on the role of financial controller at Northcroft Construction Ltd, overseeing the implementation of new systems, a relocation of the finance team and numerous modernisation processes. A move to Matthew Clark as a Finance Manager gave Lou the additional commercial experience of working on acquisitions and new ventures alongside the Divisional MD before joining Ecosurety in March 2015.
Outside work Lou plays Softball in the Clifton Softball League, tries to go to the gym at least twice a week and enjoys sampling the numerous eateries in Bristol with friends and family.
Chief operating officer
As Chief Operating Officer and member of the Board, Neil is responsible for oversight and management of the Technical and Procurement teams, with a focus on the commercial activities and performance of the business. Neil is a Chartered Management Accountant (ACMA) with a Masters in European studies and he brings a strong background of experience in operations and finance to Ecosurety. He started his career on the finance training scheme at Experian where he finished his time as a Project Accountant supporting the Commercial Director on integrating newly acquired businesses.
Following a relocation back to the South West, Neil then worked for South West Water for five years as Head of Operations Finance, with a key focus on delivering strong commercial performance, financial control and governance. He has since spent some years in a private equity backed financial services business in both finance and operations roles, including as Operations Director.
Aside from his extensive experience, Neil brings many valuable qualities to Ecosurety, including a passion for building and leading teams and businesses through transformation, including building capacity for growth. Health and wellbeing of employees also feature highly as a priority for Neil, as do coaching and mentoring individuals and promoting equal opportunities.
Head of HR
Luke is our head of human resources, developing our staff and teams to ensure we are flexible and proactive for our members. He is passionate about enabling people to realise their full potential and protecting the environment, so naturally Ecosurety felt like a perfect fit.
Head of partnerships
As head of partnerships Jon is responsible for overseeing the sales, marketing and client services teams. Building strong relationships with industry and delivering business value to our members is paramount, with the ultimate goal of driving forward the positive impact Ecosurety has on increasing ethical and quality recycling. Fair to say he is a busy man!
Before joining the wonderful world of Ecosurety, Jon graduated from Cardiff University with BA Hons degree in History, before spending the next 10 years working for a major automotive company in the UK. Here he worked as part of the leadership team and as a consultant to major partners in the private and public sectors, with a particular focus on sustainable travel and achieving positive behavioural change in employee travel culture to reduce carbon emissions. It is here that Jon’s passion for sustainability initiatives blossomed, leading him to join Ecosurety where he could have even more of a positive impact on the environment.
Outside of work he’ll probably be found playing sport (particularly rugby, having played most of his life), possibly on a summer camping trip, occasionally watching live music at festivals or often socialising in restaurants with good friends and good food. Sounds like a healthy mix to us.
Head of policy
Robbie joined Ecosurety in 2011 as an account manager to help manufacturers and retailers of packaging, electrical goods and batteries understand their environmental obligations. Since then he was promoted to manage customer services, and later the commercial function for the company.
Having gained a wealth of experience in regulatory affairs, waste issues and secondary commodity market analysis, he now uses his skills internally as an operational board member and externally to influence legislation change as head of policy. He is responsible for liaising with government, regulators and industry organisations to articulate complex views and interests and to provide high-level policy expertise, industry insight and market analysis to our members.
Robbie is also the current chair of the Packaging Scheme Forum (PSF), which he founded in 2018 to represent the views of compliance schemes and help the government to improve producer responsibility in the UK. His passion for industry collaboration extends to his directorship of the WEEE Scheme Forum (WSF), which provides a similar function for waste electronics, and his position on the board of the Resource Association, a professional advocacy body for the reprocessing and recycling industries. Robbie is also an associate member of the Chartered Institute for Waste Management (CIWM).
Client services manager
Abigail joined Ecosurety in June 2015 and is now client services manager, ensuring our team provide valuable support to our clients to ensure their needs are met. She graduated in 2014 with a BSc in Environmental Studies from Suffolk University in Boston, Massachusetts. Her degree is a reflection of her passion for environmental issues, which were evoked while growing up surrounded by the beautiful natural landscape of New England.
In her spare time Abigail can often be found on her yoga mat or meditating. She also loves nothing more than being in the great outdoors, hiking and being surrounded by family and friends.
After graduating from ESC Rennes School of Business with a bachelor degree in marketing, Stéphanie gained a strong background in the manufacturing and FMCG sectors, previously working for US office products manufacturer Fellowes, cosmetics company Yves Rocher and Coca-Cola. Most recently Stéphanie held the position of director of marketing for the French subsidiary of German power tool manufacturer Metabo.
Passionate about the environment, she enjoys nothing more than a nice long hike in the great outdoors. When not outside enjoying the fresh air, Stéphanie can be found either in the gym or reading books, with a noticeable addiction to thrillers. She also loves listening to rock music, attending live concerts whenever possible.
Julie leads the drive for quality at Ecosurety, and with her broad experience we know that we are in a very safe pair of hands! A background in chemistry and the petrochemical industry, working in a number of countries including the UK, South Africa and the Netherlands, has led Julie to specialise in quality management.
As a qualified ISO auditor she is responsible for managing and directing our ISO status, including our Quality Management System, Information Security Management System and our Business Continuity Management System. Additionally she ensures that external audits meet expected standards and that senior management undertakes periodic and regular assessments of customer satisfaction, with consequent improvements identified and implemented.
When Julie is not deep in quality management systems she enjoys nothing more than a good walk, run or swim, with a current focus on half-marathons. And when she is recuperating from all that, she’ll usually be found in a good book!
Danny is responsible for supporting our IT systems at Ecosurety. He assists by managing and solving any problem with computer software and hardware that the team encounter. As part of the IT team he is also involved in the day-to-day projects of IT system, improvement and upgrades. Before joining Ecosurety Danny was an application and IT support engineer in Snap Ltd and before that spent a decade in similar roles in various blue chips.
Danny has a degree in Agriculture Science from Essex University plus lots of industry-specific certifications. In his spare time Danny is a devoted dad and a permaculture practitioner working on two allotments, a flock of chickens and a polytunnel. He starts every day by walking his dog and cleaning the chicken coop.
James joined the compliance team in August 2012 and now holds the role of technical manager. He is responsible for managing all regulator requirements across packaging, WEEE and batteries compliance regulations, and for overseeing our WEEE and batteries collections. In particular, James takes an active interest in quality improvement both for clients' data methodologies and internally to improve business efficiency.
James has a degree and a postgraduate diploma, both in Law, from the University of the West of England. In his spare time, James enjoys cooking and a variety of outdoor sports, such as triathlons and skiing. James doesn't like washing up.
As procurement manager Sue plays a critical role at Ecosurety, ensuring that we not only purchase recycling evidence at the right price, but from suppliers who are honest and transparent with a focus on UK evidence. She has great experience on the other side of the fence too, having previously managed a recycling facility run by a leading European IT asset management company, ensuring site performance, ISO compliance and profitability, not to mention liaising with the Environment Agency too. It is fair to say that she understands the pressures and industry best practice requirements faced by reprocessors on a day to day basis!
Sue lives with family in a cottage in the forest and in her free time can usually be found indulging in her love of gardening or walking her dogs through the local area, which is pure doggy heaven.
Business development manager
Alice joined the team 2015 after graduating from the University of Reading with a BA in History. Eager to put her keen research and analytical skills to good use, and with valuable experience in retail, sales and finance, she was a very welcome addition to the company. As business development manager Alice works with obligated producers across the packaging, WEEE and batteries regulations to see how they could be making a more meaningful impact with their obligations.
When not busy at work Alice can usually be found either in the gym, socialising with friends or travelling the world.
International projects coordinator
Katie joined our team as international projects coordinator, ensuring our members with an international offering are compliant with recycling legislation at home and abroad. She has a sharp pair of eyes too, having previously qualified not only as a chartered legal executive but also in PRINCE2 and APM project management. When the devil is in the detail, Katie ensures nothing is missed!
In previous employment Katie specialised in medical negligence law, representing patients and their families in high-value cases for some of the UK’s leading law firms. Government changes in funding prompted a career move and she decided to use her valuable skills in the environmental compliance industry. When not at work Katie helps to project manage the archives of Clevedon Pier and Heritage Trust as a volunteer, and enjoys a cultural mix of travel, socialising and classic cinema.
Key account manager
Kester is one of our key account managers, helping our larger members manage their legal obligations as well as having a meaningful impact on UK recycling. Kester has broad experience, having previously worked for Forum for the Future, various product management roles within energy companies and most recently as a producer for a digital agency, helping clients to get closer to their customers through insight, research and technology.
Outside of work Kester competes in triathlons, loves snowboarding and plays for a local cricket team every summer, although a new addition to the family takes up most of his time outside of work these days!
Sandeep joined the procurement team in April 2019 and works in the role of procurement specialist. Sandeep builds and maintains strategic relationships with our key service partners, whilst creating new relationships and initiatives to improve UK recycling. Sandeep has over 17 years’ experience of the Packaging Waste Regulations and understands the challenges and opportunities that can arise from volatile markets.
Outside of the office Sandeep can be found chilling out in a spa, in a hot yoga class or socialising with friends and family.
Tasi joined the team in October 2014 to provide valuable administrative support to the client services and compliance teams. Before joining Ecosurety Tasi gained a wealth of experience in various jobs including working as a personal assistant and facilities manager. No wonder she is so super-efficient!
When not making sure things run smoothly, Tasi enjoys travelling and perfecting her salsa skills. She also loves nothing more than spending time with her treasured Shih Tzu.
Karen joined the team at the beginning of 2016 and supports both the compliance and marketing teams, helping to co-ordinate member interactions through the provision of administrative support.
Karen started her career as a pa/secretary working in a variety of commercial environments and after gaining a CIM Certificate in Marketing in 2001 she joined a database marketing agency as a sales and marketing executive before working as an account manager with both B2B and B2C clients. More recently Karen has been working at an independent girls’ school as a senior administrator, managing the pupil recruitment process from initial enquiry through to enrolment.
When not at work Karen is passionate about road cycling, taking part in sportives and time trials and she also enjoys rock climbing and yoga. When not racing around on her bike Karen can be found gardening, sewing and she particularly loves making and eating cake - a keen interest of us all at Ecosurety!
Compliance technical specialist
Colin joined in October 2011 as a compliance technical specialist. He's involved in operational planning for all regulations, helping his packaging regs members with their legal obligations and identifying prospective new members with obligations under the regulations.
Colin has an MSc in Environmental Assessment and Management a BSc in Environmental Sciences and a BA in Business Enterprise.
Away from the office, Colin really is an iron man! He competes at amateur level in a number of multi-sport events for his local triathlon club: at the last count he'd completed four Ironman distance triathlons, including the European Long Course Championships in 2013. Colin also likes nothing more than spending a quiet evening in with Mrs Porter.
As a data analyst Steph plays a key role at Ecosurety, ensuring that our data management systems are maintained correctly to run like a well-oiled machine. In this role she supports a number of teams across the company, including data analysis for the technical team and administration for the WEEE and batteries collections team. Her data skills are also put to good use to facilitate commercial data reporting as and when required.
Steph has a varied background with a wide skill set, having studied psychology up to Masters level and has worked in a riding school, psychiatric hospital and in market research. When not at work she loves covering her kitchen in flour and sugar (whilst baking) and buying more plants than she has room for in her garden.
Battery and WEEE collections are an ever-popular service offered by Ecosurety, and Nicollyn is proud to help deliver this service with exemplary customer service and communication skills, honed through her previous experience of working in the retail and banking sectors. Most definitely a ‘people person’, her hard work on the phone greases the wheels that keeps our collections service collecting!
Outside of work Nicollyn enjoys Great British Bake-offing, nurturing her younger siblings and a weekly game of badminton.
Dan joined our client services team in early 2017 as an account manager and provides key support to our compliance scheme members who sit within the technology sector. His previous experience includes working for Apple as a technical expert and for IT advisory firm Gartner – it goes without saying that Dan has a love of all things tech.
He originally studied creative writing at Bath Spa University so he is perfectly equipped to tell a really good story and has a love for good coffee, cycling and real ale. Sounds like a great way to spend a day off!
Anna provides key support for Ecosurety members across the batteries, packaging and WEEE regulations, with a particular focus on import and manufacture companies. Helping with data submissions, calculating obligations and making the nuances of the producer responsibility regulations understandable are all in a days work.
After graduating from the University of Southampton with a BSc in International Relations, specialising in UK anti-terrorism law, Anna worked and saved to spend two ski seasons in the French Alps. When not at work she is a keen club runner taking part in Parkrun each weekend, often racing at 5km and 10km distances.
Erika is one of our expert account managers, helping our many members comply with the regulations and identify ways to make an impact on UK recycling. She is a natural fit at Ecosurety, thanks to her passion for the environment. Erika is a keen volunteer for good causes and also works on a personal project to provide information to end consumers regarding their impact towards the environment.
Before joining Ecosurety Erika previously worked as a marketing executive and in retail. She loves upcycling materials as much as possible during her house renovation and considers herself to be a conscious consumer, researching ethical and cruelty-free clothing and household brands. When not at work Erika can be found in the great outdoors dog walking on the coast, tending to her allotment (when sunny) or travelling as much as possible!
Marketing communication specialist
Ben joined the team at the beginning of 2015 to help drive the marketing communications for Ecosurety, working closely with all areas of the business to help spread the good word!
After achieving a photographic degree from The London Institute, Ben went on to work in the photographic and digital pre-press industry before finding his feet in the world of marketing. Gaining valuable experience working as a marketing manager for a specialist international construction company, Ben is now proud to call Ecosurety home.
When not in work he can usually be found messing about with ancient wet-plate cameras, making tactile photographs for the visually impaired or attempting to finish the latest DIY project.
Samantha joined Ecosurety as HR Assistant. She graduated from Cardiff University in 2008 with a degree in business management with a particular focus in human resources.
After a brief spell working as a sales assistant in Zara (taking advantage of the staff discount!) she secured a position in HR working for the International Baccalaureate. As an HR generalist she contributed to the provision of a professional service to staff and demonstrated her experience by achieving Associate membership of the CIPD. She enjoys building practical and technical HR knowledge to understand the breadth of HR.
Outside of work Samantha enjoys cooking, dancing, and spending time with family and friends (and shoe shopping!).
Kath joined the team in 2015 as a finance assistant and is responsible for making sure we pay people on time! As such she will often be found chasing up invoices, purchase orders and managers to help keep the wheels in motion.
When not at work Kath enjoys a heady mix of family, friends, football, rugby, good food and wine – sounds like fun to us!